1. Introduction

LoopMarketer.AI ("we", "us", "our"), a product of TREC Digital Ltd, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information: When you interact with our website or services, we may collect personal information such as your name, email address, company name, phone number and job title.

Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect to:

Provide, operate and maintain our services
Improve, personalise and expand our services
Understand and analyse how you use our website
Develop new products, services, features and functionality
Communicate with you, including for customer service, updates and marketing purposes
Process transactions and send related information
Detect and prevent fraud

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it. We may process your personal information because:

We need to perform a contract with you
You have given us consent to do so
The processing is in our legitimate interests and is not overridden by your rights
We need to comply with the law

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose your information where required by law or to protect our rights.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies.

7. Your Data Protection Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

Right of access – You have the right to request copies of your personal data.
Right to rectification – You have the right to request correction of inaccurate information.
Right to erasure – You have the right to request deletion of your personal data.
Right to restrict processing – You have the right to request restriction of processing.
Right to data portability – You have the right to request transfer of your data.
Right to object – You have the right to object to our processing of your personal data.

To exercise any of these rights, please contact us at the details below.

8. Security

The security of your personal information is important to us. We use commercially acceptable means to protect your personal information, but no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content, privacy policies or practices of any third-party sites or services and assume no responsibility for them.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

TREC Digital Ltd
Email: hello@trecdigital.co.uk
Website: trecdigital.co.uk